Library Herald Year : 2019, Volume : 57, Issue : 3 First page : ( 289) Last page : ( 297) Print ISSN : 0024-2292. Online ISSN : 0976-2469. Article DOI : 10.5958/0976-2469.2019.00016.2
Investigating Factors Affecting Librarians’ Confidence in Academic Libraries
Mahmoudi Aisha1, Riahinia Nosrat2, Hamidrezaarasteh3, Vahidezeinali4, Salimi Zahra5 1MA. Library and information sciences, University of Kharazmi, Tehran, Iran 2Full Professor, Library and Information Science Department, Kharazmi University, Tehran, Iran (corresponding author) 3Department of Educational Management, Faculty of Management and Accounting, Kharazmi University, Tehran, Iran 4PhD. Library and information sciences, Shahid Beheshti University of Medical Sciences, Tehran, Iran 5MA. Library and information sciences, University of Kharazmi, Tehran, Iran
Abstract
Objective Trust is one of the challenges in productivity and organizational success. The purpose of this study is to investigate the factors affecting trust in the librarians of academic libraries.
Methods
In this descriptive study, 300 librarians of academic libraries were selected as samples. The status of trust and the factors affecting it were evaluated by questionnaire and analyzed by SPSS software.
Results
Findings revealed that competence and supporting had the highest score among the trust effecting factors. On the other hand, communication and delegation of authority had the lowest score. There was no significant relationship between gender, education degrees, employment type and location with librarians’ trust to their managers.
Conclusion The obtained results indicated that the factors influencing the trust of librarians in priority order are competency, supporting, attention, stability, participation, delegation of authority and communication. This ranking points the high attention to competence, supporting and stability in academic libraries’ management, and less attention to communication and delegation of authority in these libraries.